Our website and phone system will be down on Sunday August 18^th from 8 AM - 5 PM CST as we update our systems so as to serve you better. During this period, payments can be made by calling 888-264-5677 at any time. Should you have had the misfortune of an accident, please contact our 24/7 Loss Report Center by calling 866-912-5246. We apologize for this temporary inconvenience and anticipate our systems to return to full service later this evening. Thank you. First Chicago Insurance Company.