Very satisfying

Review of 1/15/2026, reflecting an experience on 1/15/2026 by Steevens L.

Patty was great. Inquired about a payment not reflecting on accojnt. She handled the matter professionally and quickly. She put me at ease regarding m...

Review of 1/12/2026, reflecting an experience on 1/12/2026 by Miriam D.

Great service

Review of 12/29/2025, reflecting an experience on 12/29/2025 by Kara M.

Mercedes E Casarez was extremely helpful and kind to help me with my problems

Review of 12/24/2025, reflecting an experience on 12/24/2025 by Daniel C.

Nathaly did a great job helping me pay my due balance!

Review of 12/23/2025, reflecting an experience on 12/23/2025 by James C.

Mercedes delighted ne, she was extremely patient, showed understanding and professionalism.

Review of 12/18/2025, reflecting an experience on 12/18/2025 by Olumide B.

A 10 lady was very nice and helpful

Review of 12/8/2025, reflecting an experience on 12/8/2025 by Angela T.

Rashelle was amazing! She went above and beyond to assist me. I wasn’t able to reach anyone in the claims department for 4 days. Even though Rashelle ...

Review of 11/13/2025, reflecting an experience on 11/13/2025 by Bianca T.

Juana was absolutely amazing. I had several issues that needed attention and she thoroughly went through them one by one explaining everything so I co...

Review of 11/13/2025, reflecting an experience on 11/13/2025 by Neshoba A.

Its good

Review of 11/6/2025, reflecting an experience on 11/6/2025 by Yurian C.

Awesome service quick response

Review of 11/5/2025, reflecting an experience on 11/5/2025 by Eduardo T.

The Person that helped me was very helpful.

Review of 10/16/2025, reflecting an experience on 10/16/2025 by Viridiana v.

It was great I was helped answered Questions

Review of 10/15/2025, reflecting an experience on 10/15/2025 by Sherwin L.

Despite having very difficult contact from other phone numbers, my policy was done very quickly in a professional easy manner.

Review of 10/13/2025, reflecting an experience on 10/13/2025 by Damien J.

Very kind and courteous.

Review of 10/9/2025, reflecting an experience on 10/9/2025 by Joy D.

I wish I could give you no stars. Your customer service and company as a whole are terrible. I’m paying $380 a month for full coverage on one vehicle....

Review of 9/29/2025, reflecting an experience on 9/29/2025 by ROBERT H.

Muy amable y eficaz

Review of 9/25/2025, reflecting an experience on 9/25/2025 by Valeria P.

First Chicago insurance is by far the greatest insurance company they were fast in having my truck repaired from hail damage my monthly payments are $...

Review of 9/25/2025, reflecting an experience on 9/25/2025 by CARLOS M.

It was good

Review of 9/24/2025, reflecting an experience on 9/24/2025 by Laporshia W.

Receiving responses in a timely manner. Customer service is important and feel could be better in feedback timing. Initially took 3 weeks to assign an...

Review of 9/24/2025, reflecting an experience on 9/24/2025 by SANDRA H.

I’m honored to be part of First Chicago Insurance Company thanks for your generosity support

Review of 9/19/2025, reflecting an experience on 9/19/2025 by Hadija N.

Customer service is top tier however,, I’m having a hard time understanding why and how am I being charged $12 for invoice fee when invoices are suppo...

Review of 9/17/2025, reflecting an experience on 9/16/2025 by Daynisha B.

He was very friendly and helpful

Review of 9/4/2025, reflecting an experience on 9/4/2025 by Debra W.

Very friendly, nice polite handled the business and got to the point

Review of 8/29/2025, reflecting an experience on 8/29/2025 by Phinis B.

Bien

Review of 8/28/2025, reflecting an experience on 8/28/2025 by Luz M.

She was wonderful. I finally got some work today after it took me three hours yesterday to get somewhere and she did it in five minutes thank you.

Review of 8/20/2025, reflecting an experience on 8/20/2025 by Roquel W.

Everyone was extremely informative and pleasant to talk too!

Review of 8/19/2025, reflecting an experience on 8/19/2025 by Grace H.