4 / 5
I filed my claim a week later due to the fact that my policy is only liability and I did not expect it to cover any loss from my accident which was my fault. After going to emergency room, I provided the billing with my health insurance but they informed me that since my visit was a result of an auto accident, the need to bill under my policy. I called first chicago and filed the claim. I was assigned to Andres Perez as my adjuster. Mr. Perez handled my case very well and explained to me the portion of medical bill the policy would cover including some percentage of my wage loss. Within a week when I provided him with all the documentations he requested, all my medical bills were taken care of and a wage loss check was in my hands. I can say according to most reviews I previously read concerning this company, I was one lucky person to be assigned to an adjuster who knows and value his job and cares about others. Andres Perez was great.